shipping & returns
shipping policy
Shipping Costs & Delivery Methods
FREE Shipping on orders over $35
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USPS First Class (5-7 Business Days)
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$2.99
USPS Priority Mail (2-3 Business Days)
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$10.99
USPS Priority International (14-30 Business Days)
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$27.90 (Postage rates vary based on destination)
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Note: International orders will not ship if USPS Priority International shipping method is NOT selected.
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Domestic (U.S) and International Shipping
Processing and shipping time of when an order is submitted may take longer during non-business days and holidays. Otherwise, orders are usually processed and shipped in 3-5 business days. Note that time in transit (shipping) does not include weekends or holidays. All delivery times are estimates.
Please refer to the list above for the estimated shipping and delivery time of domestic and international locations.
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eyeLuvme is not responsible for delays in delivery due to events beyond our control, including shortage of materials, labor strikes, transportation failures or acts of nature. We are not responsible of lost or stolen packages shipped via USPS, including international shipping.
Refused Packages
A $15 Non-Delivery Fee will be charged for refused shipments. The Non-Delivery fee will be charged to the payment form selected during checkout, and will be subtracted from any refund or store credit.
United States Postal Service (USPS)
USPS is required for all deliveries to PO Boxes and military addresses. We cannot guarantee replacement of lost or stolen packages shipped via USPS.
return & exchange policy
Due the nature of our products, for sanitary and infection control purposes, we do not accept, returns and exchanges. All items are final sale and non-refundable. In an unlikely event that the item(s) received is damaged, we will be more that happy to replace it within 30 days of when the items were received.
Our customers' safety and satisfaction is priority! We appreciate your understanding.
For any other questions or inquires, please contact us at info@eyeluvme.com.
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